Forthcoming and Online First Articles

International Journal of Electronic Banking

International Journal of Electronic Banking (IJEBank)

Forthcoming articles have been peer-reviewed and accepted for publication but are pending final changes, are not yet published and may not appear here in their final order of publication until they are assigned to issues. Therefore, the content conforms to our standards but the presentation (e.g. typesetting and proof-reading) is not necessarily up to the Inderscience standard. Additionally, titles, authors, abstracts and keywords may change before publication. Articles will not be published until the final proofs are validated by their authors.

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International Journal of Electronic Banking (2 papers in press)

Regular Issues

  • Assessing the effectiveness of the BC model in financial inclusion of the poor and marginalised utilising the theory of service convenience   Order a copy of this article
    by Mohd Adnan, Jaidev Singh Negi 
    Abstract: The business correspondent model has emerged as a predominant delivery channel for banking services for the poor and marginalised, especially in remote and rural regions in India. However, despite its growing importance and role in banking outreach, there is an absence of empirical research on its effect on banking behaviour from the consumer perspective. Filling this gap, the current study examines the attributes of the BC model and its effect on the banking behaviour of users employing the theory of service convenience. For this, a scale was developed and validated and hypothesised relations were tested employing PLS-SEM using SmartPLS version 4. The findings reveal a statistically significant positive impact of the attributes of the BC model on banking usage behaviour. This study contributes to the broader literature on financial inclusion, consumer behaviour, and service marketing and the findings hold implications for policymakers and financial institutions, especially in developing countries.
    Keywords: financial inclusion; banking usage behaviour; BUB; theory of service convenience; PLS-SEM; business correspondent model; BC.
    DOI: 10.1504/IJEBANK.2024.10065107
  • Consumer perspectives towards mobile banking adoption in Haryana   Order a copy of this article
    by Khujan Singh, Sachin Ranga, Sunder Muwal 
    Abstract: This study is an attempt to know the consumers’ perspectives about mobile banking adoption in Haryana based on the demographic profiles of the consumers. A sample of 250 respondents of different district of Haryana has been taken with help of adapted questionnaire. The data has been analysed by applying the t-tests, one-way ANOVA and Welch tests, etc. The study found high mobile banking adoption in urban area in comparison to the rural area. Moreover, rural respondents of lower age group also show greater willingness to adopt banking services. Further, middle income group demonstrated higher level of adoption towards mobile banking in comparison to other age groups.
    Keywords: mobile banking; adoption; t test; ANOVA.