International Journal of Complexity in Leadership and Management
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International Journal of Complexity in Leadership and Management (1 paper in press)
Special Issue on: SSBRN Symposium 2017 Multi-perspective Approach in Business and Organisation Studies
Application of fuzzy data envelopment analysis to measure relative efficiency of Islamic banks: evidence from Malaysia by Lazim Abdullah Abstract: Bank efficiency measures are important as it provides a gauge in delivering services and performance. It is more important in a case where Islamic and conventional banking systems are operated simultaneously. Most people perceived that Islamic banking systems are less competitive and not efficient. This paper aims to measure the relative efficiency of selected Islamic banks in Malaysia. The paper uses the non-parametric method, fuzzy data envelopment analysis to propose the relative efficiency measures. Three input data and three output data are computed to establish efficiency measures. The final results indicate that all selected Islamic banks have achieved efficiency measures more than 0.9 out of 1 in measurement scale. The CIMBIB is measured as the most efficient bank among four Islamic banks in Malaysia. The findings need to be corroborated by more input and output data, and also subjected to validation mechanism where these suggestions could be left for future research. Keywords: Islamic banking; triangular fuzzy numbers; data envelopment analysis; efficiency measures.