Forthcoming Articles

International Journal of Technology Intelligence and Planning

International Journal of Technology Intelligence and Planning (IJTIP)

Forthcoming articles have been peer-reviewed and accepted for publication but are pending final changes, are not yet published and may not appear here in their final order of publication until they are assigned to issues. Therefore, the content conforms to our standards but the presentation (e.g. typesetting and proof-reading) is not necessarily up to the Inderscience standard. Additionally, titles, authors, abstracts and keywords may change before publication. Articles will not be published until the final proofs are validated by their authors.

Forthcoming articles must be purchased for the purposes of research, teaching and private study only. These articles can be cited using the expression "in press". For example: Smith, J. (in press). Article Title. Journal Title.

Articles marked with this shopping trolley icon are available for purchase - click on the icon to send an email request to purchase.

Online First articles are also listed here. Online First articles are fully citeable, complete with a DOI. They can be cited, read, and downloaded. Online First articles are published as Open Access (OA) articles to make the latest research available as early as possible.

Open AccessArticles marked with this Open Access icon are Online First articles. They are freely available and openly accessible to all without any restriction except the ones stated in their respective CC licenses.

Register for our alerting service, which notifies you by email when new issues are published online.

International Journal of Technology Intelligence and Planning (2 papers in press)

Regular Issues

  • Identifying Sustainable Drivers of the Leadership Profit Chain through ISMMICMAC Analysis: Transforming the Service Profit Chain Model   Order a copy of this article
    by Amit Kumar, Shuchita Singh 
    Abstract: The study extends Heskett et al.s (1994) service profit chain (SPC) framework by incorporating transformational leadership and additional employee and customer-related variables. While the original SPC linked internal service quality, employee satisfaction, customer loyalty, and profitability, it ignored the role of leadership and other employee and customer drivers. To Address this gap, this study proposes a 14-factor leadership profit chain model incorporating transformational leadership, employee well-being, employee engagement, employee work passion, customer perceived quality, customer devotion and organisational viability. Interpretive structural modelling (ISM) and Matrice dImpacts Croises-Multiplication Appliquee a un Classement (MICMAC) analysis were used to analyse factors using expert inputs. MICMAC determined the driving and dependence power of factors. Findings suggest an interconnected mechanism having transformational leadership and internal service quality as dominant drivers influencing employee variables, customer outcomes, profitability, revenue growth, and organisational viability. This study provides a systematic framework to extend SPC model, contributing to the literature.
    Keywords: Service Profit Chain; Transformational Leadership; ISM–MICMAC Analysis; Employee Engagement; Employee Work Passion; Customer Perceived Quality; Customer Devotion; Organizational Viability.
    DOI: 10.1504/IJTIP.2026.10080754
     
  • Adoption of Private Blockchains and its Challenges: A Sentiment Analysis Using Twitter and Expert Opinions   Order a copy of this article
    by Navneet Gera, Amit Kumar, Sardar M. N. Islam 
    Abstract: This study aims to deliver a comprehensive review, concentrating on the significance and potential applications of private blockchain technology in the banking and finance industries. This study examines the challenges and adoption of private blockchain technology in financial institutions through interviews with key stakeholders, including industry officials, blockchain professionals, and experts. Additionally, the authors investigated the sentiments of various stakeholders, such as financial institutions and investors, using NVIVO 12 for sentiment analysis. Consequently, this study aims to present a detailed sentiment analysis of individuals engaged in blockchain technology. The findings of this study indicate that the government and regulatory bodies have initiated measures, and financial institutions are optimistic about secure transactions through private blockchains; however, these efforts are insufficient. This study offers valuable insights into the role of government and regulatory initiatives in promoting private blockchain technology.
    Keywords: Private Blockchain; Decentralization; Distributed ledger; Immutable; Government Initiative; adoption of blockchain; Challenges of Blockchain.

 

Return to top