
International Journal of Financial Services Management
2020 Vol.10 No.1
Pages | Title and author(s) |
1-17 | Investigating the relationship between service quality and customer satisfaction of BKash in BangladeshAbdul Gaffar Khan; Md. Shahed Mahmud; Reshma Pervin Lima DOI: 10.1504/IJFSM.2020.10026887 |
18-37 | How market orientation enhances business performance through value creation: Iranian commercial banksHashem Aghazadeh; Emad Rahmanian; Hassan Abolmolouki DOI: 10.1504/IJFSM.2020.10030821 |
38-54 | Credit usage among the un(der) banked: consumer socio-economic characteristics and influence of financial technologyDavis Bundi Ntwiga DOI: 10.1504/IJFSM.2020.10030745 |
55-76 | Consumers' intention to hire wedding planners: a study of selected cities in Northern IndiaHeena Kashyap; Madan Lal; Sunny Makhija DOI: 10.1504/IJFSM.2020.10030743 |
77-97 | Are SHGs catalysts for rural empowerment? Impact assessment of Stree Shakti interventions in IndiaVanishri R. Hundekar DOI: 10.1504/IJFSM.2020.10030744 |