Title: Knowledge conversion processes and organisational performance

Authors: Gantasala V. Prabhakar; Larisa A. Savinkina

Addresses: School of Management, New York Institute of Technology, New York, 10014, USA ' Human Resource Management, Far Eastern Federal University, Russkiy Island, Vladivostok, 690920, Russia

Abstract: The research was aimed at assessing the influence of knowledge conversion processes on organisational performance. The SECI framework was utilised to discuss knowledge conversion processes - Socialisation, Externalisation, Combination and Internalisation. The organisational performance was taken as comprising of operational excellence, client intimacy, product leadership and financial performance. The oil and gas industry is a major industry in the Middle East and an oil and gas company was considered for administering a structured questionnaire to test the influence of knowledge conversion processes on organisational performance. Data analysis proves the relationship of knowledge conversion processes on all factors of organisational performance.

Keywords: socialisation; externalisation; combination; internalisation; organisational performance.

DOI: 10.1504/IJKMS.2018.096315

International Journal of Knowledge Management Studies, 2018 Vol.9 No.4, pp.342 - 362

Received: 04 Sep 2017
Accepted: 30 Dec 2017
Published online: 26 Nov 2018 *

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