Authors: Herman Eliawaha Mandari; Yee-Lee Chong
Addresses: Faculty of Computing, Information Systems and Mathematics, Computer Science Department, The Institute of Finance Management, Dar-es-Salaam, Tanzania ' Faculty of Business and Finance, Marketing Department, Universiti Tunku Abdul Rahman, Kampar, Perak, 31900, Malaysia
Abstract: The purpose of this study is to determine: (1) the direct effect of the innovation diffusion theory (IDT) constructs and government support on rural farmers' behavioural intention to use m-government service; and (2) how different categories of age and gender in Tanzania rural areas could moderate the effect generated by IDT constructs and government support on respondents' behavioural intention. Structural equation modelling (SEM) was employed to analyse 407 completed questionnaires. Relative advantage, ease-of-use, compatibility; and government support were found to be significant determinants of rural farmers' behavioural intention. Age and gender were found to moderate the effects of relative advantage and ease-of-use on behavioural intention while gender could moderate the effect of compatibility on behavioural intention partially. Tactical suggestions to policy makers are given. In general, different strategies and policies could be used to increase different cohorts' behavioural intention to use m-government service.
Keywords: m-government; innovation; moderation; government-support; Tanzania.
Electronic Government, an International Journal, 2018 Vol.14 No.3, pp.217 - 239
Received: 12 Apr 2017
Accepted: 25 Sep 2017
Published online: 17 Jun 2018 *