Title: Investigating the role of mentoring in managerial effectiveness-employee engagement relationship: an empirical study of Indian private sector bank managers
Authors: Poornima Madan; Shalini Srivastava
Addresses: School of Business, Galgotias University, Plot No. 2, Sector 17-A, Yamuna Expressway, Greater Noida, India ' Jaipuria Institute of Management, A-32, Sector 62, Opposite IBM, Noida, Uttar Pradesh 201309, India
Abstract: The purpose of the study is to investigate the relationship between mentoring, managerial effectiveness and employee engagement. The study was administered on 300 middle level managers who were representatives of five different private sector banks in Delhi/NCR. Variables in the study were assessed using three validated instruments. Descriptive statistics, Pearson product moment correlation and hierarchical regression were used for data analysis. The results of the study confirmed that mentoring moderates the relationship between managerial effectiveness and employee engagement. Work engagement is an imperative barometer of occupational well-being of both employees and the organisations. Organisations need to increase the percentage of their engaged managers, until they do it they have little hope of increasing engaged workforce. Organisations can make learning and development a priority for creating engaged managers. Understanding of the relationship between these variables will help private banking sector in specific and banking sector in general about the role of mentoring in enhancing managerial effectiveness and thereby increasing the manager's engagement.
Keywords: banking sector; dedication; employee engagement; managerial effectiveness; mentoring; middle level managers; moderator; vigor.
European Journal of Cross-Cultural Competence and Management, 2016 Vol.4 No.2, pp.146 - 167
Received: 05 Sep 2015
Accepted: 06 Apr 2016
Published online: 20 Apr 2017 *