Title: The identification of key success factors for interstate Ro-Ro short sea shipping in Brunei-Indonesia-Malaysia-Philippines: a Delphi approach

Authors: Aminuddin Md Arof; Rawindaran Nair

Addresses: Universiti Kuala Lumpur, Malaysian Institute of Marine Engineering Technology, Bandar Teknologi Maritim, Pantai Remis Road, 32100 Lumut, Malaysia ' Cardiff Business School, Cardiff University, Aberconway Building, Colum Road, Cardiff CF10 3EU, UK

Abstract: This paper aims to identify key success factors for interstate roll-on-roll-off (Ro-Ro) short sea shipping (SSS) operations in Brunei, Indonesia, Malaysia and Philippines East ASEAN Growth Area (BIMP-EAGA). Although the literature has addressed a plethora of important factors, the identification of the key success factors for SSS operations is expected to inform respective stakeholders to focus their limited resources on several key determinants. The initial step in this research design involved the identification of relevant factors that have contributed towards a viable SSS operation through a literature review. However, the breath of literature on SSS outside Europe and North America, which may differ in the required variables for a successful SSS operation, is still limited. Hence, a Delphi survey has been conducted with sub-regional SSS experts to identify any new factors and assess their opinions on the relative importance of all the factors involved. This study concludes with the identification of eight key success factors peculiar to the sub-region. Due to the limited number of SSS research outside Europe and North America, this study is expected to contribute to the development of new knowledge in the realm of SSS and stimulate similar research in other corridors.

Keywords: Delphi method; critical success factors; CSFs; short sea shipping; interstate SSS; Ro-Ro ferries; ferry services; Brunei; Indonesia; Malaysia; Philippines; roll-on-roll-off ferries.

DOI: 10.1504/IJSTL.2017.083470

International Journal of Shipping and Transport Logistics, 2017 Vol.9 No.3, pp.261 - 279

Received: 15 Sep 2015
Accepted: 17 Jun 2016
Published online: 31 Mar 2017 *

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