Title: The effect of organisational justice on knowledge sharing behaviour in public sector banks in India: mediating role of work engagement
Authors: Vandana Tamta; M.K. Rao
Addresses: Department of Management Studies, Indian Institute of Technology Roorkee, Roorkee – 247667, India ' Department of Management Studies, Indian Institute of Technology Roorkee, Roorkee – 247667, India
Abstract: This study investigates the effects of employees' organisational justice perceptions (i.e. distributive, procedural and interactional justice) on knowledge sharing (KS) behaviour. Moreover, this work investigates the effect of work engagement on knowledge sharing behaviour and mediating effects of work engagement between justice dimensions and knowledge sharing behaviour. The linkages are tested with respect to the select public sector banks in India. A total of 225 responses were collected out of 294 respondents to whom the questionnaire was sent to, resulting a response rate of 76.53%. The results of this study revealed that distributive, procedural and interactional justice have a positive impact on knowledge sharing behaviour. The results further indicate that work engagement positively affects knowledge sharing behaviour, and acts as a partial mediator between justice dimensions and knowledge sharing. Further, the implications of the findings, limitations, and suggestions for future research are discussed.
Keywords: knowledge sharing behaviour; public sector banks; distributive justice; procedural justice; knowledge management; interactional justice; work engagement; business excellence; India; banking industry; employee perceptions; organisational justice.
International Journal of Business Excellence, 2017 Vol.12 No.1, pp.1 - 22
Available online: 16 Mar 2017 *Full-text access for editors Access for subscribers Purchase this article Comment on this article