Title: 'TweetBoard' - a case study of developing a micro-blogging platform for higher education

Authors: Joyce Hsu Shao Cheh; Kok Siew Benjamin Gan; Lee Jin; Sheryl Lim Shu Hui; Jeremy Lim Xie Yan; Thomas Menkhoff; Sherman Tan Si Xian; C. Jason Woodard; Yap Qiu Cheng

Addresses: School of Information Systems, Singapore Management University, 80 Stamford Road 178902, Singapore ' School of Information Systems, Singapore Management University, 80 Stamford Road 178902, Singapore ' School of Information Systems, Singapore Management University, 80 Stamford Road 178902, Singapore ' School of Information Systems, Singapore Management University, 80 Stamford Road 178902, Singapore ' School of Information Systems, Singapore Management University, 80 Stamford Road 178902, Singapore ' Lee Kong Chian School of Business, Singapore Management University, 50 Stamford Road #05-01 178899, Singapore ' School of Information Systems, Singapore Management University, 80 Stamford Road 178902, Singapore ' Olin College in Needham, Olin Way, Needham, MA 02492, USA ' School of Information Systems, Singapore Management University, 80 Stamford Road 178902, Singapore

Abstract: This paper reports experiences made at an Asian university in developing a social media platform based on Twitter in the context of a final year capstone project where information systems management students get an opportunity to solve 'a real-world problem for a real client'. In this case study, the challenge was provided by a faculty member's request for an interactive social media application which engages less outspoken students in class via a social medium they are familiar with: Twitter. We reconstruct the project's evolution; describe the main features of the application called 'TweetBoard' and share lessons learned in developing a new pedagogical micro-blogging tool in support of students' learning.

Keywords: Twitter; microblogging; higher education; blended learning; pedagogy; Singapore; case study; social media; information systems; information management.

DOI: 10.1504/IJSMILE.2016.081272

International Journal of Social Media and Interactive Learning Environments, 2016 Vol.4 No.4, pp.305 - 318

Received: 20 Jan 2016
Accepted: 25 Jul 2016

Published online: 01 Jan 2017 *

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