Title: Supply chain performance metrics framework: literature review and research issues

Authors: Dagne Birhanu; Krishnanand Lanka; A. Neelakanteswara Rao

Addresses: Mechanical Engineering, National Institute of Technology Warangal, 506004 Telangana, India ' Mechanical Engineering, National Institute of Technology Warangal, 506004 Telangana, India ' Mechanical Engineering, National Institute of Technology Warangal, 506004 Telangana, India

Abstract: This paper covered all the state of the art literature survey done on supply chain performance metrics up to date from the scientific journals, conference proceedings, case studies, white papers, books, internet and websites and developed a performance measure framework for performance metrics and finally identified the possible performance metrics from the review. Besides, the supply chain metrics of 25 top ranked companies in supply chain excellence are identified from the companies' performance report, research papers, case studies, white papers and websites to show the available current scenario of the metrics for benchmarking. This paper can be useful for researchers and practitioners as they can easily extract the existing supply chain metrics from this single document to further develop a framework depending up on the nature of the organisation considered. The future research directions are also suggested.

Keywords: supply chain performance; performance measurement; supply chain survey; supply chain management; SCM; supply chain classification; literature review.

DOI: 10.1504/IJSCIM.2016.081075

International Journal of Supply Chain and Inventory Management, 2016 Vol.1 No.3, pp.185 - 211

Received: 09 Aug 2014
Accepted: 25 Aug 2015
Published online: 20 Dec 2016 *

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