Title: Impact of different factors on the risk perceptions of employees in container shipping companies: a case study of Taiwan
Authors: Chia-Hsun Chang; Jingjing Xu; Dong-Ping Song
Addresses: Department of International Logistics, Chung Ang University, 84 Heuksuk-Ro, Dongjak-Ku, Seoul 156-756, Korea ' Faculty of Business, Plymouth University, Cookworthy Building, Drake Circus, Plymouth, Devon, PL4 8AA, UK ' School of Management, University of Liverpool, Chatham Street, Liverpool, L69 7ZH, UK
Abstract: This paper attempts to investigate the impact of several factors on the risk perception of the employees in container shipping companies. The investigation is conducted through an empirical study using analysis of variance (ANOVA) based on Taiwan container shipping companies as a case study. The data were collected through a questionnaire survey in which the respondents were required to indicate their details (e.g., work experience, position, and department, etc.) and perceived risk factors in relation to container shipping logistics operations. The study reveals that work experience has a significant impact on the perception of risks in aspects of financial loss and safety and security incident related loss. It is notable that the respondents whose work experience is less than ten years have a significantly higher perception of risks than the others. The study also shows that the size of company impacts on risk perceptions in respect of financial loss and safety and security incident related loss. In addition, employees' position and their company type do not affect respondents' risk perception.
Keywords: container shipping; risk perceptions; risk assessment; ANOVA; employee perceptions; case study; Taiwan; shipping logistics; financial loss; safety; security; work experience; firm size; employee positions; company types.
DOI: 10.1504/IJSTL.2016.077306
International Journal of Shipping and Transport Logistics, 2016 Vol.8 No.4, pp.361 - 388
Received: 02 Aug 2014
Accepted: 26 Jun 2015
Published online: 28 Jun 2016 *