Title: Comparative analysis of sustainable facilities planning and users' satisfaction in Nigerian universities - a standardised residuals approach

Authors: Martins Adenipekun; Abayomi Ibiyemi; Yasmin Mohd Adnan; Md Nasir Daud

Addresses: Department of Estate Management and Valuation, Lagos State Polytechnic, Lagos, Nigeria ' Department of Estate Management, Faculty of Built Environment, University of Malaya, 50603 Kuala Lumpur, Malaysia ' Department of Estate Management, Faculty of Built Environment, University of Malaya, 50603 Kuala Lumpur, Malaysia ' Department of Estate Management, Faculty of Built Environment, University of Malaya, 50603 Kuala Lumpur, Malaysia

Abstract: This study explores the influence of facilities planning on users' satisfaction in the work environment of three South-West Nigeria universities selected randomly based on federal, state, and private ownership structure. It sought answers to questions relating to the relationships between sustainable facilities planning and users' satisfaction, the strength of the relationships, and the contributive values of the scale for users' satisfaction in the universities. 186 questionnaires were administered to staff and students, and a response rate of 91.9% achieved. The results of cross tabs, standardised residuals and symmetric measures showed weak statistical association between the two variables across the universities, with response time as a common denominator. The study agrees with Steiss (2005) that a systematic planning effort is vital in decision making about construction and financing of strategic facilities. It was concluded that university administrators optimise operations in capital budgeting, space utilisation, response time, and interconnectivity of facilities by strengthening the association between the two variables. The study contributes to the discussion about student-staff perception of sustainable facilities planning in their universities.

Keywords: facilities planning; sustainability; universities; user needs; workplace; Nigeria; higher education; sustainable development; user satisfaction; capital budgeting; space utilisation; response time; facility interconnectivity; student-staff perceptions.

DOI: 10.1504/IJHES.2015.073447

International Journal of Higher Education and Sustainability, 2015 Vol.1 No.1, pp.40 - 65

Received: 25 Aug 2014
Accepted: 23 Sep 2014
Published online: 09 Dec 2015 *

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