Comparative analysis of sustainable facilities planning and users' satisfaction in Nigerian universities - a standardised residuals approach
by Martins Adenipekun; Abayomi Ibiyemi; Yasmin Mohd Adnan; Md Nasir Daud
International Journal of Higher Education and Sustainability (IJHES), Vol. 1, No. 1, 2015

Abstract: This study explores the influence of facilities planning on users' satisfaction in the work environment of three South-West Nigeria universities selected randomly based on federal, state, and private ownership structure. It sought answers to questions relating to the relationships between sustainable facilities planning and users' satisfaction, the strength of the relationships, and the contributive values of the scale for users' satisfaction in the universities. 186 questionnaires were administered to staff and students, and a response rate of 91.9% achieved. The results of cross tabs, standardised residuals and symmetric measures showed weak statistical association between the two variables across the universities, with response time as a common denominator. The study agrees with Steiss (2005) that a systematic planning effort is vital in decision making about construction and financing of strategic facilities. It was concluded that university administrators optimise operations in capital budgeting, space utilisation, response time, and interconnectivity of facilities by strengthening the association between the two variables. The study contributes to the discussion about student-staff perception of sustainable facilities planning in their universities.

Online publication date: Wed, 09-Dec-2015

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