Title: The responsive-integrative framework, outside-in and inside-out mechanisms and ambidextrous innovations

Authors: Chen-Ju Lin; Ching-Chou Chen

Addresses: Department of Marketing and Distribution Management, Tzu Chi College of Technology, 880, Sec.2, Chien-kuo Rd., Hualien City, 970, Taiwan ' Department of Business Administration, National Dong Hwa University, No. 1, Sec 2, Da-Hsueh Rd., Shou-Feng, Hualien 97401, Taiwan

Abstract: This study contributes to the emerging subjects on MNC operational mindsets to ambidextrous innovations by measuring how inside-out and outside-in mechanisms predominate over Taiwanese SBU development capacity of exploratory and exploitative innovations. A survey methodology was adopted to gather the data from 183 leading multinational financial institutions. An average of two or three groups of managers and straight-line employees in each bank participated in the survey, and 292 groups and 483 effective questionnaires were obtained. This study concluded with specific relations between the three types of HQ-SBU interaction modes and their mechanism portfolios that directly affected organisational ambidextrous innovation capability.

Keywords: responsiveness integration; inside-out mechanisms; outside-in mechanisms; exploitative innovation; explorative innovation; ambidextrous innovations; MNCs; multinational corporations; Taiwan; headquarters; HQs; local SBUs; strategic business units; HQ-SBU interaction; financial institutions; banks; banking industry.

DOI: 10.1504/IJTM.2015.068212

International Journal of Technology Management, 2015 Vol.67 No.2/3/4, pp.148 - 173

Received: 20 Feb 2013
Accepted: 19 Dec 2013

Published online: 29 Apr 2015 *

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