Title: The role of work engagement in the pursuit of organisational effectiveness

Authors: Aakanksha Kataria; Pooja Garg; Renu Rastogi

Addresses: Department of Humanities & Social Sciences, Indian Institute of Technology, Roorkee (IITR), Roorkee (247667), Uttarakhand, India ' Department of Humanities & Social Sciences, Indian Institute of Technology, Roorkee (IITR), Roorkee (247667), Uttarakhand, India ' Department of Humanities & Social Sciences, Indian Institute of Technology, Roorkee (IITR), Roorkee (247667), Uttarakhand, India

Abstract: The profound influence of human capital on the success and growth of any organisation is momentous and cannot be unheeded in the contemporary business world. In this direction, the present paper reviews the organisational paradigms of employees' work engagement and attempts to relate it with organisational effectiveness. The study was designed to generate and test a hypothesised model colligating between the constituents of engagement namely vigour, dedication, and absorption and the organisational effectiveness. A survey-based study was conducted in 27 IT organisations across the national capital region (NCR), India. The sample size for the study comprised 304 Indian IT professionals. Data analysis, performed using structural equation modelling (SEM) approach, revealed that work engagement in terms of vigour, dedication, and absorption is significantly associated with organisational effectiveness in that it also entails a positive impact upon the effectiveness of a firm. The association is further explored to highlight the affective-motivational underpinnings through which employees' increased level of engagement is likely to elevate organisational effectiveness.

Keywords: employee engagement; employee involvement; work engagement; human capital management; employee motivation; organisational effectiveness; structural equation modelling; SEM; IT industry; information technology; India.

DOI: 10.1504/IJICBM.2014.063962

International Journal of Indian Culture and Business Management, 2014 Vol.9 No.1, pp.37 - 54

Received: 06 Nov 2012
Accepted: 04 Mar 2013

Published online: 30 Aug 2014 *

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