Title: Human capital and organisational learning: a study of Indian microfinance institutions

Authors: Saswat Barpanda; Susmita Mukhopadhyay

Addresses: Vinod Gupta School of Management, Indian Institute of Technology, Kharagpur 721302, West Bengal, India ' Vinod Gupta School of Management, Indian Institute of Technology, Kharagpur 721302, West Bengal, India

Abstract: This study analyses Human Capital (HC) management practices by identifying the various elements of HC and its relevance in the organisational learning process in the Indian Microfinance Institutions (MFIs) context. The researcher used multiple data methods, namely observation, interaction with staff and examination of organisational documents and semi-structured case study interviews. This paper explores the importance of organisational learning in Indian MFIs drawing on examples gathered from interviews mainly with some MFIs in Eastern India and presents the findings of research which emphasise the importance of HC in enhancing the learning abilities of Indian MFIs.

Keywords: microfinance institutions; human capital management; organisational learning; India.

DOI: 10.1504/IJMP.2014.063595

International Journal of Management Practice, 2014 Vol.7 No.3, pp.222 - 239

Published online: 17 Jul 2014 *

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