Title: Open innovation in financial services: what are the external drivers?

Authors: Anne-Laure Mention; Andrey Martovoy; Marko Torkkeli

Addresses: Innovation Economics and Service Valuation Unit, Public Research Centre – Henri Tudor, 29 Avenue John F Kennedy, L-1855, Luxembourg ' Innovation Economics and Service Valuation Unit, Public Research Centre – Henri Tudor, 29 Avenue John F Kennedy, L-1855, Luxembourg ' Lappeenranta University of Technology, Prikaatintie 9, FI-45100 Kouvola, Finland

Abstract: Over the last decades, the financial services sector has been affected by drastic changes, resulting from multiple sources: (de-, re-)regulation; dominant role of information and communication technologies; shift to off balance sheet activities; service bundling; and changes in customer preferences. This has challenged financial institutions and induced stronger needs for innovation. However, empirical evidence on the actual drivers of innovation in this sector is scarce. Even less is known on the factors of open innovation. This research addresses this gap by empirically exploring drivers of innovation in financial services. Drawing upon four datasets, we found that several forms of innovation in financial services are relatively strongly and positively correlated with the following indicators: number of mobile cellular subscriptions, domestic market size index, and bank concentration. Meanwhile, there is a negative correlation between the rate of product developed mainly by other enterprises and quality of management schools in a given country.

Keywords: open innovation; financial services; external innovation drivers; financial innovation.

DOI: 10.1504/IJBEX.2014.063565

International Journal of Business Excellence, 2014 Vol.7 No.4, pp.530 - 548

Published online: 24 Jul 2014 *

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