Authors: James J. Jiang, Stephen T. Margulis, Roger Alan Pick, Jaideep Motwani
Addresses: Management Information Systems Department, College of Administration & Business, Louisiana Tech. University, Ruston, LA 71272, USA. ' Management Department, Seidman School of Business, Grand Valley State University, 301 W. Fulton, Grand Rapids, MI 49504, USA. ' Henry W. Block School of Business and Public Administration, University of Missouri-Kansas City, 5100 Rockhill Road, Kansas City, Missouri 64110-2499, USA. ' Management Department, Seidman School of Business, Grand Valley State University, 301 W. Fulton, Grand Rapids, MI 49504, USA
Abstract: Little is known about how system developers view systems problems and failures because prior studies have either focused on end-users| or managers| views. The present questionnaire study of 244 system developers, examines how system developers evaluate system development issues, system use issues, and reasons for system failures. It finds substantial agreement among system developers on the most and least important system development and system use issues, and on the reasons for system failures in spite of differences in background and personal characteristics.
Keywords: system development; system failure; system use; system developers; system developer perceptions.
International Journal of Computer Applications in Technology, 1997 Vol.10 No.5/6, pp.300 - 307
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