Title: The intranet: a platform for knowledge management system based on knowledge mapping

Authors: Norlida Buniyamin, Kevin D. Barber

Addresses: Total Technology Centre, UMIST, P.O. Box 88, Manchester M60 1QD, UK. ' Total Technology Centre, UMIST, P.O. Box 88, Manchester M60 1QD, UK

Abstract: This paper presents a discussion based on a literature review and a case study on the suitability of using an intranet as a platform to implement Knowledge Management System (KMS). A description of Knowledge Management (KM) and the current research carried out in this area, with examples of web-based KMS systems currently implemented in organisations, are presented. Further, this paper then describes how knowledge mapping of an organisation|s intranet as a form of a KMS can be used to promote the re-utilisation of knowledge, which will contribute to the competitiveness of the organisation. A case study that illustrates and presents evidence of the need and suitability of such a system is provided. The paper ends with a proposal for future research to be carried out in this area.

Keywords: knowledge management systems; knowledge mapping; knowledge management platform; intranet; web-based knowledge management; internet; knowledge reuse.

DOI: 10.1504/IJTM.2004.005780

International Journal of Technology Management, 2004 Vol.28 No.7/8, pp.729 - 746

Available online: 05 Dec 2004 *

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