The intranet: a platform for knowledge management system based on knowledge mapping
by Norlida Buniyamin, Kevin D. Barber
International Journal of Technology Management (IJTM), Vol. 28, No. 7/8, 2004

Abstract: This paper presents a discussion based on a literature review and a case study on the suitability of using an intranet as a platform to implement Knowledge Management System (KMS). A description of Knowledge Management (KM) and the current research carried out in this area, with examples of web-based KMS systems currently implemented in organisations, are presented. Further, this paper then describes how knowledge mapping of an organisation's intranet as a form of a KMS can be used to promote the re-utilisation of knowledge, which will contribute to the competitiveness of the organisation. A case study that illustrates and presents evidence of the need and suitability of such a system is provided. The paper ends with a proposal for future research to be carried out in this area.

Online publication date: Sun, 05-Dec-2004

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