Authors: Helen Driva, Kulwant S. Pawar, Unny Menon
Addresses: Division of Manufacturing engineering and Operations Management, University of Nottingham, University Park, Nottingham, NG7 2RD, UK. ' Division of Manufacturing engineering and Operations Management, University of Nottingham, University Park, Nottingham, NG7 2RD, UK. ' Cal Poly S.U., IME Department, San Luis Obispo, CA 93407, USA
Abstract: This paper explores the question; ||how do companies know that they are making effective use of their product design and development function?|| Research carried out at the University of Nottingham over the last three years has led to the development of the Performance Measurement for Product Development (PMPD) methodology. This consists of a practical implementation framework and a workbook to enable managers to use performance measures to improve decision-making during the product development process. The investigative part of the research was carried out by following a longitudinal case study approach with sustained participation in the organisation. This was supplemented by follow-up cases, together with results from surveys to academics and industrialists (in the UK and overseas). Through analysis of this data it became clear that there are a number of principles surrounding performance measurement for product development. These were grouped into system-related and metrics-related principles. This paper documents the development of the PMPD Methodology and includes results from preliminary trials.
Keywords: performance measurement; product development; case studies; design.
International Journal of Business Performance Management, 1999 Vol.1 No.3, pp.312 - 326
Published online: 01 May 2004 *Full-text access for editors Access for subscribers Purchase this article Comment on this article