Authors: C.M. Khoong
Addresses: Centre for Strategic Process Innovation, National Computer Board,71 Science Park Drive, 18253, Singapore
Abstract: Corporations embarking on reengineering projects often underestimate the costs and risks involved. This arises because management is unaware of the critical preparatory activities that need to be undertaken before the formal kick-off of the reengineering project. A framework for preparation is proposed in this paper, comprising the following five core elements: achieving clarity, scope definition, data collection, project planning, and psychological preparation.
Keywords: core competence; information; outcomes; process; reengineering; strategy; vision.
International Journal of Business Performance Management, 1999 Vol.1 No.3, pp.233 - 251
Published online: 01 May 2004 *Full-text access for editors Access for subscribers Purchase this article Comment on this article