Title: Motivational factors of shift workers in the chemical industry in Malaysia

Authors: Lai Wan Hooi, Albert Sing Yong Su

Addresses: International Business School, Universiti Teknologi Malaysia, UTM International Campus, Jalan Semarak, 54100 Kuala Lumpur, Malaysia. ' Olympia College Kuantan 33, Jalan Gambut 2, 25000 Kuantan, Pahang Darul Makmur, Malaysia

Abstract: The main objective of this research is to study the factors that influence the work motivation of shift personnel. For this purpose, a primary survey has been conducted to explore whether salary, bonus and remuneration package of the company; perceived career progression within the organisation; job enrichment and training opportunity as well as good working relationships among superiors, peers and subordinates have an impact on the motivation of shift staff. This research is important to most manufacturing companies as its outcome may enable these companies to develop insights into how to recruit and retain the best shift workers.

Keywords: motivation; chemical industry; shift workers; Malaysia; salaries; bonuses; remuneration packages; career progression; job enrichment; training opportunities; working relationships.

DOI: 10.1504/IJMP.2010.033692

International Journal of Management Practice, 2010 Vol.4 No.2, pp.149 - 168

Published online: 17 Jun 2010 *

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