Title: Knowing in mobile organisations – trust and knowledge sharing in virtual teams

Authors: Cathrine Filstad, Petter Gottschalk

Addresses: Norwegian School of Management, Nydalsveien 17, Oslo 0442, Norway. ' Norwegian School of Management, Nydalsveien 37, Oslo 0442, Norway

Abstract: We investigate how trust and knowledge sharing affect collaboration in virtual teams as knowing across boundaries in a mobile organisation. It is important for collaborative work that personnel have sufficient understanding and awareness in situations, and that resources are coordinated between participants to enable them to adjust to situations as they arise. This collaboration is dependent upon shared common goals, workers knowing their colleagues| competence and thereby being able to share knowledge in cross-disciplinary collaboration, and finally a shared language facilitated by technological visualisation artefacts. The consequences are that, through shared language, the ability to create collaborating relationships and to share knowledge based on trust increases.

Keywords: mobile learning; knowledge sharing; trust; virtual teams; m-learning; mobile organisations; cross-disciplinary collaboration.

DOI: 10.1504/IJMLO.2010.033555

International Journal of Mobile Learning and Organisation, 2010 Vol.4 No.3, pp.269 - 280

Published online: 04 Jun 2010 *

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