Title: Designing an e-business integrative platform: a case for the air cargo logistics industry

Authors: Sung-Chi Chu, Gang Chen, Waiman Cheung

Addresses: Center of Cyber Logistics, The Chinese University of Hong Kong, Shatin, N.T., Hong Kong. ' Lingnan (University) College, Sun Yat-Sen University, 135 Xingang-xi Road, Guangzhou, China. ' Department of Decision Sciences and Managerial Economics, The Chinese University of Hong Kong, Shatin, N.T., Hong Kong

Abstract: With the challenges of global e-business, online partnering and collaborative planning increase logistics service agent|s competitiveness and enhance logistics process performance. In this paper, we provide a technical design for a website where both commerce activities and business processes are conducted, for the air cargo industry in Hong Kong. This platform website is a fourth party community infrastructure where air cargo logistics services can be designed, traded and managed. The objective of this paper is to show the technical issues involved in designing a platform of this genre. The principal aspects of system requirement, system architecture, interface design and information representation requirement are addressed. We also examine the difference of designing such a platform with more traditional website, as well as highlighting the complexities and issues involved.

Keywords: e-logistics; e-business; integrative platforms; system requirements; system architecture; interface design; information representation; chain-based design; Hong Kong; electronic business; electronic logistics; online logistics; website design; air cargo; logistics services.

DOI: 10.1504/IJSTL.2010.033509

International Journal of Shipping and Transport Logistics, 2010 Vol.2 No.3, pp.267 - 283

Available online: 02 Jun 2010 *

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