Title: The Palestinian university administration in light of business process re-engineering approach

Authors: Mohammad A. Al-Titi, Mahmoud A. Abu Samra

Addresses: Al-Quds Open University, P.O. 1750, Ramallah, Palestine. ' Al-Quds University, P.O. 20002, East Jerusalem, Israel

Abstract: The purpose of this study is to identify the reality of the administrative process in the Palestinian universities in the light of Business Process Re-engineering (BPR). A stratified sample was selected randomly from the administrators and faculty members in the Palestinian universities during the academic year of 2006. Researchers used a questionnaire for data collection. The study revealed that estimates of the sample study compared to the realities of Palestinian universities administration were moderate; the estimates (50.9%) of the sample study indicated that Palestinian universities| administrators have not applied the principles of BPR.

Keywords: Palestine; universities; higher education; business process re-engineering; BPR; university administration; administrators; faculty members; academics; education management.

DOI: 10.1504/IJMIE.2010.033461

International Journal of Management in Education, 2010 Vol.4 No.3, pp.259 - 278

Published online: 02 Jun 2010 *

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