Title: Measuring the effectiveness of success factors: a case of government funded R&D organisations in India

Authors: Jyoti Tikoria, D.K. Banwet, S.G. Deshmukh

Addresses: Department of Management Studies, Indian Institute of Technology, Hauz Khas, New Delhi-110016, India. ' Department of Management Studies, Indian Institute of Technology, Hauz Khas, New Delhi-110016, India. ' ABV-Indian Institute of Information Technology and Management, Morena Link Road, Gwalior – 474010, India

Abstract: The process of globalisation and liberalisation has affected research organisations. India is no exception to this. On this background, it is interesting to study the response of government funded research organisations. The purpose of this paper is to assess the effectiveness and impact of the factors in government funded R&D organisations in India, which affect their performance. The study has used the questionnaire survey method. The survey was focused on the opinion of the scientists and R&D managers working in eight government funded R&D organisations in India. Project management skills has come out to be best predictor of performance of Indian Government funded R&D organisation followed by customer focus and market orientation, top management commitment and organisation culture and human resource focus. Owing to difficulty in approaching all the departments, the study is limited for a small group of Indian Government funded R&D organisations.

Keywords: critical success factors; government funding; R&D management; research and development; performance measurement; performance management; India; globalisation; liberalisation; effectiveness; scientists; project management; customer focus; market orientation; top management; commitment; organisation culture; human resource management; HRM; business excellence.

DOI: 10.1504/IJBEX.2010.033425

International Journal of Business Excellence, 2010 Vol.3 No.3, pp.279 - 302

Available online: 02 Jun 2010 *

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