Title: Business excellence in global corporations through emotionally intelligent leadership

Authors: Sanjay Kumar Singh, B.S. Sahay

Addresses: OB&HRM, Institute of Management Technology, Raj Nagar, Ghaziabad – 201001, India. ' Management Development Institute (MDI), Mehrauli Road, Sukhrali, Gurgaon – 122007, Haryana, India

Abstract: The paper aims to investigate the antecedents of business excellence in global corporations across industry. The literature reviewed and its content analysis has given a very clear message about the role of leadership who are intelligent emotionally in making a corporation successful across the globe. It says that leader|s emotional intelligence plays a dominant role in designing organisations in such a way which will result into effective financial and psychological health of the organisation. As the model developed and depicted in the manuscript is conceptual in nature, it needs to be empirically validated before using it for the business excellence. Moreover, the proposed conceptual model can be used when the concerned organisations are engaged in designing organisational architectures. The research paper offers a fresh approach to look at the leadership developmental agenda of the companies.

Keywords: leadership; emotional intelligence; global corporations; business excellence; conceptual modelling.

DOI: 10.1504/IJVCM.2009.031771

International Journal of Value Chain Management, 2009 Vol.3 No.4, pp.431 - 445

Published online: 23 Feb 2010 *

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