Title: Examining a case-based reasoning retrieval system using mental models as a framework

Authors: Wu He, Sanda Erdelez, Feng-Kwei Wang

Addresses: Center for Learning Technologies, Old Dominion University, Norfolk, VA, 23529, USA. ' School of Information Science and Learning Technologies, University of Missouri-Columbia, Missouri, 65211, Columbia. ' ITRI College, Industrial Technology Research Institute (ITRI), Hsinchu 31040, Taiwan

Abstract: Research examining how people use case-based reasoning retrieval systems has been limited. It has not been clear how mental models can be used as a framework to examine the usability of case-based reasoning retrieval systems. In this paper, we report our findings on how the presence of a mental model affects the experiences of users of the knowledge innovation for technology in education (KITE) system, the first developed CBR retrieval system in the educational technology integration community.

Keywords: case-based reasoning; CBR retrieval; mental models; usability; educational technology; learning technology; knowledge innovation; technology integration.

DOI: 10.1504/IJLT.2010.031616

International Journal of Learning Technology, 2010 Vol.5 No.1, pp.63 - 79

Published online: 15 Feb 2010 *

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