Examining a case-based reasoning retrieval system using mental models as a framework
by Wu He, Sanda Erdelez, Feng-Kwei Wang
International Journal of Learning Technology (IJLT), Vol. 5, No. 1, 2010

Abstract: Research examining how people use case-based reasoning retrieval systems has been limited. It has not been clear how mental models can be used as a framework to examine the usability of case-based reasoning retrieval systems. In this paper, we report our findings on how the presence of a mental model affects the experiences of users of the knowledge innovation for technology in education (KITE) system, the first developed CBR retrieval system in the educational technology integration community.

Online publication date: Mon, 15-Feb-2010

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