Authors: Jukka Bergman H, Hannu Karkkainen, Ari Jantunen Jantunen, Juha-Matti Sak Saksa
Addresses: Lappeenranta University of Technology NORDI, P.O. Box 20, 53850 Lappeenranta, Finland. ' Department of Business Information Management and Logistics, Tampere University of Technology, P.O. Box 541, FI-33101 Tampere, Finland. ' Department of Business Administration, Lappeenranta University of Technology, P.O. Box 20, FIN-53851 Lappeenranta, Finland. ' Department of Business Administration, Lappeenranta University of Technology, P.O. Box 20, FIN-53851 Lappeenranta, Finland
Abstract: When the innovation process is following the logic of open innovation, there are important challenges of knowledge creation and utilisation that are related to various communicative and cognitive barriers within, and specifically, between the participants in the innovation process. Clearly, there seems to be a need for pragmatic approaches that can support the implementation of the open innovation process. In this paper, two qualitative group work methods – the scenario process and the idea generation process – were applied to establish the open innovation process to overcome important communicative and cognitive barriers and to create new knowledge for new innovations.
Keywords: open innovation; cognitive barriers; scenario methods; GDSS; group DSS; decision support systems; knowledge convergence; knowledge management; innovation; new knowledge generation.
International Journal of Knowledge Management Studies, 2010 Vol.4 No.1, pp.47 - 64
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