Title: Knowledge integration in a multinational setting – a study of a transnational business project

Authors: Maria Adenfelt, Eva Maaninen-Olsson

Addresses: Department of Business Studies, Uppsala University, P.O. Box 513, Uppsala 751 20, Sweden. ' Department of Business Studies, Uppsala University, P.O. Box 513, Uppsala 751 20, Sweden; Tepper School of Business, Carnegie Mellon University, 5000 Forbes Avenue, Pittsburgh, PA 15213, USA

Abstract: The purpose of this paper is to study how communication enables knowledge integration within transnational projects. Using longitudinal case study data to explore the theoretical arguments, interesting findings emerge. The main finding is that knowledge integration within the transnational project was hampered by ignorance – among project managers and members – of the impact and link between the use of different communication tools, subsequent communication process and knowledge integration. Other findings relate to how institutionalised behaviour persist change and subsequently partly explained why the communication process and thereto related communication tools were not adjusted to new circumstances and conditions. Finally, communication is an inherent part of knowledge integration within a transnational project and there is a need for communication to be sensitive to the complexity of the knowledge being integrated.

Keywords: communication; knowledge integration; transnational projects; knowledge management; project management; knowledge sharing.

DOI: 10.1504/IJKMS.2009.028842

International Journal of Knowledge Management Studies, 2009 Vol.3 No.3/4, pp.295 - 312

Published online: 06 Oct 2009 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article