Title: Ethics and performance management

Authors: Lorice Stainer, Alan Stainer, Alan Gully

Addresses: University of Hertfordshire Business School, Mangrove Road, Hertford, Herts, SG13 8QF, UK. Middlesex University, Bounds Green Road, London N11 2NQ, UK. Middlesex University, White Hart Lane, London N17 8HR, UK

Abstract: The relationship between values, ethics and stakeholders in a performance context is explored. Organisations must have a focused purpose of pursuing goals through the ethical concepts of value. The foundations and importance of core values to every business are discussed in relation to modes of behaviour and decision-making practices. They are demonstrated as under-pinning the strategic direction, conveying what is expected by both the organisation itself and the major stakeholders. A value-based framework is developed to highlight the ingredients of good business performance in the desire to combine excellence with morality.

Keywords: performance business ethics; values; measurement; stakeholder; management; productivity; morality.

DOI: 10.1504/IJTM.1999.002751

International Journal of Technology Management, 1999 Vol.17 No.7/8, pp.776-785

Available online: 06 Jul 2003 *

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