Title: Voice enabling mobile financial services with multimodal transformation

Authors: Shuchih Ernest Chang

Addresses: Institute of Electronic Commerce, National Chung Hsing University, 250 Kuo Kuang Road, Taichung City 402, Taiwan, ROC

Abstract: Pervasive computing may provide multiple modes of interface for end users to access the internet applications at anytime from anywhere using any device. This article describes how multimodal user-interface pages for supporting various wireless devices can be implemented with multimodal transformation. It also illustrates how a Multimodal Web System (MWS) could be voice-enabled to support an interactive voice channel. This study provides insights for the design and implementation of successful business applications to catch the revolutionary opportunity and benefit of voice-enabled MWSs. In doing so, it contributes to the body of knowledge associated with the emergent pervasive computing environment.

Keywords: Java; mobile commerce; m-commerce; mobile communications; mobile financial services; multimodal web systems; pervasive computing; voice interface; user interfaces; interactive voice channels.

DOI: 10.1504/IJMC.2009.023676

International Journal of Mobile Communications, 2009 Vol.7 No.3, pp.346 - 362

Published online: 07 Mar 2009 *

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