Voice enabling mobile financial services with multimodal transformation
by Shuchih Ernest Chang
International Journal of Mobile Communications (IJMC), Vol. 7, No. 3, 2009

Abstract: Pervasive computing may provide multiple modes of interface for end users to access the internet applications at anytime from anywhere using any device. This article describes how multimodal user-interface pages for supporting various wireless devices can be implemented with multimodal transformation. It also illustrates how a Multimodal Web System (MWS) could be voice-enabled to support an interactive voice channel. This study provides insights for the design and implementation of successful business applications to catch the revolutionary opportunity and benefit of voice-enabled MWSs. In doing so, it contributes to the body of knowledge associated with the emergent pervasive computing environment.

Online publication date: Sat, 07-Mar-2009

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