Title: Process and content dimensions of Knowledge Management Strategy planning: an exploratory study

Authors: G. Kannabiran

Addresses: Department of Management Studies, National Institute of Technology, Tiruchirappalli 620 015, India

Abstract: Knowledge Management (KM) has emerged as a strategic imperative to improve organisational competitiveness. An effective KM strategy predicts successful exploitation of organisational knowledge. This research paper explores the KM strategy planning process through a case study of an Indian organisation involved in manufacturing of watches and jewellery. The present research reveals systematic approaches adopted for creating a vision, setting objectives and evolving a KM strategy would help organisations to achieve better implementation of KM strategy. Based on the research, a set of process and content variables are proposed, along with implications for practice and directions for further research.

Keywords: KMS; knowledge management; KM strategy; strategy alignment; business strategy; strategy implementation; case study; India; strategic planning; watch manufacture; jewellery manufacturing.

DOI: 10.1504/IJKMS.2009.023469

International Journal of Knowledge Management Studies, 2009 Vol.3 No.1/2, pp.79 - 96

Published online: 24 Feb 2009 *

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