Title: Process and content dimensions of Knowledge Management Strategy planning: an exploratory study
Authors: G. Kannabiran
Addresses: Department of Management Studies, National Institute of Technology, Tiruchirappalli 620 015, India
Abstract: Knowledge Management (KM) has emerged as a strategic imperative to improve organisational competitiveness. An effective KM strategy predicts successful exploitation of organisational knowledge. This research paper explores the KM strategy planning process through a case study of an Indian organisation involved in manufacturing of watches and jewellery. The present research reveals systematic approaches adopted for creating a vision, setting objectives and evolving a KM strategy would help organisations to achieve better implementation of KM strategy. Based on the research, a set of process and content variables are proposed, along with implications for practice and directions for further research.
Keywords: KMS; knowledge management; KM strategy; strategy alignment; business strategy; strategy implementation; case study; India; strategic planning; watch manufacture; jewellery manufacturing.
International Journal of Knowledge Management Studies, 2009 Vol.3 No.1/2, pp.79 - 96
Published online: 24 Feb 2009 *Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article