Title: Emerging evidence on linkages between Knowledge Management (KM) governance and management strategy: the case of two organisations

Authors: Andreas Schroeder, David Pauleen, Sid Huff

Addresses: Department of Information Systems, City University of Hong Kong, Hong Kong. ' Department of Management and International Business, Massey University, New Zealand. ' School of Information Management, Victoria University of Wellington, New Zealand

Abstract: The governance of an organisational knowledge management program is a critical but under-researched area of knowledge management. This paper identifies the governance arrangements in two corporations. Case study methodology is employed to examine the governance structures, processes and relational mechanisms which contribute to the development and strategic alignment of KM. Five factors are identified as crucial in KM governance: level of centralisation, reporting point, business alignment mechanisms, characteristics of the KM leader and the collaboration process with the IT function. Implications of these factors are discussed in light of current KM practices.

Keywords: KM governance; KM function; KM; knowledge management; IT governance; management strategy; information technology; organisational knowledge.

DOI: 10.1504/IJKMS.2009.023461

International Journal of Knowledge Management Studies, 2009 Vol.3 No.1/2, pp.4 - 21

Published online: 24 Feb 2009 *

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