Authors: Joanne MacLean
Addresses: Department of Sport Management, Brock University, 500 Glenridge Avenue, St-Catharines, Ontario, L2S 3A1, Canada
Abstract: Performance management purports to analyse and link the achievements in employee performance to the strategic direction and performance of the overall organisation. It is considered a method for strategically managing the organisation and commonly involves a cycle of planning, assessing, managing and reviewing. The purpose of this study was to identify and contrast the performance management practices within the small sport/recreation organisations representing the nonprofit, commercial and public sectors of the Canadian sport industry. Specifically, interviews (n = 20) with key executives from the organisation (n = 13) and document analyses were used to conduct a performance management audit. The results indicated that no sector of the sport industry is superior in practicing performance management and issues with communication, evaluating individual performance and integrating employee and organisational performance objectives exist. The recommendations for future research are provided.
Keywords: performance management; evaluation; performance appraisal; sports organisations; sport industry; Canada; auditing; performance audit; organisational performance; sport management.
International Journal of Sport Management and Marketing, 2009 Vol.5 No.3, pp.295 - 309
Published online: 15 Feb 2009 *Full-text access for editors Access for subscribers Purchase this article Comment on this article