Title: A hybrid approach for teaching introduction to Operations Management

Authors: Phillip Flamm, James J. Hoffman, Francisco Delgadillo, Bradley T. Ewing

Addresses: Area of ISQS, Texas Tech University, PO Box 42101, Lubbock, TX 79409-2101, USA. ' Rawls College of Business, Texas Tech University, Lubbock, TX 79409-2101, USA. ' Rawls College of Business, Texas Tech University, Lubbock, TX 79409-2101, USA. ' Operations Management, Information Systems and Quantitative Sciences, Center for Professional Development/Management and Executive Education, Rawls College of Business, Texas Tech oniversity, Lubbock, TX 79409-2101, USA

Abstract: The purpose of this paper is to describe a new design for the Operations Management course taught in many large business schools. A hybrid approach is developed and has been successfully implemented at our university. The course provides an alternative to the standard, large section lecture model of content delivery that has been popular for years on large college campuses. In particular, the course design blends lecture, small class attention and practical hands-on problem solving to provide a more effective learning environment.

Keywords: hands-on problem solving; analytical problem solving; large section lecture model; manufacturing; operations management; OM education; service-based economy; small lab-based classes; team learning; written presentation skills; verbal presentation skills; business schools; higher education.

DOI: 10.1504/IJIOME.2008.019649

International Journal of Information and Operations Management Education, 2008 Vol.2 No.3, pp.255 - 274

Published online: 18 Jul 2008 *

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