Title: Towards a strategy for implementing e-governance applications: a case study of integrated fertilisers management information system based on SAP-LAP framework

Authors: P.K. Suri, Sushil

Addresses: Agricultural Informatics Division, National Informatics Centre, Government of India, A-Block, CGO Complex, Lodhi Road, New Delhi, India. ' Department of Management Studies, IIT Delhi, Vishawkarma Bhavan, New Delhi, India

Abstract: In-depth planning and effective implementation strategy are essential factors for success of any programme including e-governance. In the recent years, e-governance initiatives in India have generally suffered from big gaps between deliverables conceived and their actual realisation. These gaps could well be due to over-emphasis on building technology infrastructure by different government departments rather than adopting a holistic approach by involving various stakeholders. In this study, we have attempted to explore deeper about this issue by conducting SAP-LAP analysis of computerisation programme of a central government department, viz. Department of Fertilisers (DoF) in India whose function involves in dealing with multiple stakeholders. The study has helped in arriving at a realistic strategy in terms of proposed strategic actions for effective implementation of e-governance applications.

Keywords: e-government; e-governance; situation actor process; learning action performance; SAP-LAP; strategy; stakeholders; fertilisers; fertliser informatics; electronic government; electronic governance; management information; information systems.

DOI: 10.1504/EG.2008.019527

Electronic Government, an International Journal, 2008 Vol.5 No.4, pp.420 - 444

Published online: 15 Jul 2008 *

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