Title: Job satisfaction and affective commitment: a study of employees in the tourism industry in Sarawak, Malaysia

Authors: Lew Tek Yew

Addresses: School of Business, Curtin University of Technology CDT 250, 98009 Miri, Sarawak, Malaysia

Abstract: This study examines what motivates the employees involved in the tourism industry in Sarawak, Malaysia, their level of job satisfaction and the influence of job satisfaction on affective commitment. Meanwhile, this study also examines whether age moderates the relationship. The tourism industry is chosen as the industry for analysis of job satisfaction and affective commitment as it is the critical industry accommodating the increasing number of visitors to Sarawak. Hierarchical regression analysis was used to analyse the data of the study. Satisfaction towards salary was found to have a significant positive relationship with affective commitment while satisfaction towards supervision showed significant positive relationships with normative commitment.

Keywords: job satisfaction; affective commitment; tourism industry; Malaysia; regression analysis; employee motivation.

DOI: 10.1504/WREMSD.2008.016210

World Review of Entrepreneurship, Management and Sustainable Development, 2008 Vol.4 No.1, pp.85 - 101

Published online: 09 Dec 2007 *

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