Title: The impact of organisational agility on achieving high performance in Jordanian public shareholding industrial companies

Authors: Murad Salih Musallam Alkhalafat; Wan Nur Syahida Binti Wan Ismail; Wan Zanani Binti Wan Abdullah; Nur Haiza Muhammad Zawawi

Addresses: The Universiti Malaysia Terengganu, 21300 Kuala Terengganu, Terengganu, Malaysia ' The Universiti Malaysia Terengganu, 21300 Kuala Terengganu, Terengganu, Malaysia ' The Universiti Malaysia Terengganu, 21300 Kuala Terengganu, Terengganu, Malaysia ' The Universiti Malaysia Terengganu, 21300 Kuala Terengganu, Terengganu, Malaysia

Abstract: This article aims to evaluate the impact of organisational agility capabilities (OAC), namely agile strategy, agile processes, agile linkages, and agile people, on achieving comprehensive organisational transformation to the level of a high-performance institution. Additionally, this study proposes a transformation framework to convert low-performing organisations into high-performance institutions by exploring the essential administrative practices and methods required for such transformation. The data was collected through a survey questionnaire from managers in the upper and middle management of Jordanian public shareholding industrial companies. Structural equation modelling (SEM) was utilised to test the proposed hypotheses and examine the relationships among the study variables. The study found a positive relationship between OAC, agile strategy, agile processes, agile linkages, and agile people with the high-performance transformation framework. It also discovered that a learning organisation plays a positive mediating role in strengthening the relationship between these variables.

Keywords: organisational agility; learning organisation; organisational performance; high-performance organisation; HPO; structural equation modelling; SEM.

DOI: 10.1504/IJSOM.2025.150658

International Journal of Services and Operations Management, 2025 Vol.52 No.4, pp.457 - 483

Received: 04 Aug 2023
Accepted: 12 Aug 2023
Published online: 19 Dec 2025 *

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