Title: Investigating the adoption of e-learning as a sustainable solution in higher education using the TAM model
Authors: Anshita Chelawat; Richal Tuscano; Roshani Prasad; Seema Sant
Addresses: Thakur Institute of Management Studies and Research, SNDT Women's University, Thakur Village, Kandivali (E), Mumbai, India ' Thakur Institute of Management Studies and Research, SNDT Women's University, Thakur Village, Kandivali (E), Mumbai, India ' Thakur Institute of Management Studies and Research, SNDT Women's University, Thakur Village, Kandivali (E), Mumbai, India ' Vivekanand Education Society Institute of Management Studies and Research Collector's Colony, Chembur, Mumbai, India
Abstract: This study aims to explore factors predicting the use of e-learning as a sustainable solution in Indian higher education institutions by employing a modified version of the technology acceptance model (TAM). An online questionnaire (n = 200), capturing post-graduate management students from the Mumbai Metropolitan Region, was analysed using PLS-SEM and SPSS. Based on the theoretical model, perceived ease of use (PEOU), perceived usefulness (PU) and perceived enjoyment (PE) are the factors responsible for predicting students' behavioural intention to use e-learning (BI) followed by actual usage (AU) which ultimately leads to the use of e-learning as a sustainable solution (ELSS). The results indicated that while PEOU has no significant impact on BI, PU and PE significantly affect BI. The study also validates the TAM model, as acceptance of e-learning is predicted by the users' BI. The study concludes that for ELSS, the use of e-learning should be promoted.
Keywords: e-learning; online learning; sustainability; sustainable solution; technology acceptance model; TAM; higher education; HE.
International Journal of Learning Technology, 2025 Vol.20 No.1, pp.86 - 111
Received: 19 Jun 2023
Accepted: 08 Nov 2023
Published online: 26 Mar 2025 *