Title: Exploring the moderating role of environmental uncertainty on the relationship between supply chain management and supply chain performance

Authors: Yuhainis Mohd Yusoff

Addresses: School of Technology Management and Logistics, Universiti Utara Malaysia, 06010 Sintok, Kedah, Malaysia

Abstract: The aim of this paper is to see how environmental uncertainty effects the relationship between supply chain management and supply chain performance. Questionnaires were used to collect data. Finding shows that the overall environmental uncertainties is not significant to supply chain performance. Only supplier's uncertainties have the moderating impact to supply chain performance. The findings also show a concrete prediction model that explains the supply chain management's mediation influence on supply chain performance. As a result, the study goals that focus on the environment and supply chain performance and the direct link between supply chain orientation and SCM as a mediator are met. This findings contributes to the understanding of the environmental uncertainties impact on supply chain performance in the local automotive industry in Malaysia. Future research is suggested to explore this framework into other industries in Malaysia.

Keywords: supply chain performance; SCP; supply chain orientation; SCO; supply chain management; SCM; environmental uncertainty; automotive industry.

DOI: 10.1504/IJSOM.2025.144478

International Journal of Services and Operations Management, 2025 Vol.50 No.2, pp.149 - 169

Received: 07 Dec 2022
Accepted: 29 Dec 2022
Published online: 17 Feb 2025 *

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