Title: Double-edged sword? The influence of digital technology adoption diversity on knowledge sharing

Authors: Pinglu Zhou; Donghong Li; Pengcheng Ma; Qiwei Zhou

Addresses: School of Economics, Lanzhou University, Lanzhou, China ' School of Economics and Management, Tsinghua University, Beijing, China ' College of Business and Economic, Research School of Management, Australia National University, Canberra, Australia ' College of Management, Ocean University of China, Qingdao, 266100, China

Abstract: Digital transformation is crucial for firms to gain competitive advantages. While many studies focus on digital technologies, they take all digital technologies as the same and fail to explore the heterogeneity of digital technology. Motivated by this gap, this study explores the relationship between digital technology adoption diversity and knowledge sharing. Empirical findings from survey data of 123 large companies indicated that the association between digital technology adoption diversity and external knowledge sharing is inverted-U shaped; the association between digital technology adoption diversity and internal knowledge sharing is linear and positive. Moreover, environmental turbulence, including technological and policy turbulence, plays a moderating role on this relationship. This study expands the knowledge on digital transformation and knowledge management.

Keywords: digital transformation; digital technology; knowledge sharing; environmental turbulence.

DOI: 10.1504/IJTM.2025.143584

International Journal of Technology Management, 2025 Vol.97 No.2/3, pp.336 - 355

Received: 29 Sep 2022
Accepted: 09 May 2023
Published online: 02 Jan 2025 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article