Open Access Article

Title: Impact of Neuromarketing Applications on Consumer

Authors: Surabhi Singh

Addresses: Author address listing can be found in the "About the Authors" section at the end of the article.

Abstract: Purpose - The impact of Neuromarketing for the businesses and the country is relevant. Its implicit and automatic processes lead to the consumer decision-making process, and it reveals the hidden information about the behavior of the consumer. The study proposed to research the impact of advertising inputs on consumer minds in online retailing. The further aim is to examine the role of gaze points, fixation counts, heat maps, and emotions of consumers in response to the stimuli of advertising campaigns. The advertising campaign acts as the stimulus and the consumer shows the response to it. Method - The paper employs a stimulus-based instrument for measuring the impact of Neuromarketing on a consumer in response to the advertising inputs of online retailers. Findings - The finding suggests that Neuromarketing tools provide insights into measuring the effectiveness of advertising campaigns in making an impact on the consumers in online retailing. Limitations and Implications - The study limits itself to the use of eye-tracking, mouse tracking, and emotion measurement. The other tools like brain imaging or EEG, FMI, Positron Emission Tomography (PET), ECG, EMG could not be employed owing to the high costs involved. Implications - The researchers may take up further studies into the impact of Neuromarketing on other marketing inputs like the product, price, and distribution. The results would enhance the existing knowledge of Neuromarketing\'s effect on the advertising inputs used by online retailers. Originality - The study is the first to examine Neuromarketing applications on the online consumer.

Keywords: Neuroscience; consumer; retailing; Neuromarketing; online shopping.

DOI: 10.1504/JBM.2020.141282

Journal of Business and Management, 2020 Vol.26 No.2, pp.33 - 52

Published online: 05 Sep 2024 *