Title: Fostering organisation citizenship behaviour through personality: the moderating role of demographics

Authors: Richa Manocha; Taranjeet Duggal

Addresses: Amity School of Business, Amity University, India ' Department of Psychology and Behavioural Sciences, Amity Business School, Amity University, India

Abstract: The research has been undertaken with an aim of finding out the moderating effect, if any, of gender, age and designation on personality and organisation citizenship behaviour. A descriptive study was undertaken on 504 employees of the IT sector. The variables have been measured with the help of self-administered questionnaire. Data was analysed through structural equation modelling technique. Categorical moderation (group moderation) method is applied to analyse the moderation effect. The parameters of measurement were male and females, young and old and senior level and junior level employees. The outcome of research demonstrated that gender, age, and designation moderate the relation of personality and organisation citizenship behaviour.

Keywords: age; demographics; designation; gender; organisation citizenship; personality; stereotype.

DOI: 10.1504/IJBEX.2024.139914

International Journal of Business Excellence, 2024 Vol.33 No.2, pp.277 - 293

Received: 07 Sep 2020
Accepted: 17 Mar 2021
Published online: 11 Jul 2024 *

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