Title: Framework for e-mail records management in corporate environments

Authors: Sangkyun Kim

Addresses: Department of Industrial Engineering, Kangwon National University, Chunchon, Republic of Korea

Abstract: The corporate accounting scandals have forced businesses to improve the management level of corporate e-mail records. To provide the management framework of e-mail records in corporate environments is the purpose of this paper. This paper investigates an industrial state of e-mail record management using questionnaires. Based on the literature reviews on security management and regulations, and according to the result of questionnaires, the purpose of the e-mail record management is provided. Finally, a management framework is suggested to improve the management of corporate e-mail records.

Keywords: email archiving; email management; evidence collection; Sarbanes-Oxley Act; records management; corporate email records; security management; security regulations.

DOI: 10.1504/IJTM.2007.013405

International Journal of Technology Management, 2007 Vol.38 No.4, pp.341 - 349

Published online: 26 Apr 2007 *

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