Title: Modelling the challenges of online education in India due to COVID-19 pandemic: an ISM-MICMAC approach

Authors: Jyotiranjan Hota; Shirin Alavi; Dhyanadipta Panda

Addresses: KIIT School of Management, KIIT Deemed to be University, Bhubaneswar, Odisha, India ' Department of Humanities and Social Sciences, Jaypee Institute of Information Technology, Noida, Uttar Pradesh, India ' School of Humanities, KIIT Deemed to be University, Bhubaneswar, Odisha, India

Abstract: This study provides insights to policy makers on the interdependence and priorities of challenges faced by teachers and students while teaching and learning in online mode due to COVID-19 pandemic in India. Challenges for online education are identified through literature review. These identified challenges are validated through expert opinion. Subsequently, Interpretive Structural Modelling is applied to rank and level these validated challenges to prepare a framework. MICMAC analysis is conducted to elucidate dependence and driving power of these challenges. The framework proposed in this research study could be used by regulators, policy makers and other related stakeholders of education industry in India. This will help them to understand the severity of the challenges of online education. This study will facilitate to prioritise the challenges keeping in view the dependence, driving power and hierarchical structure present in the education industry vertical.

Keywords: online education; interpretive structural modelling; challenges; hierarchical structure; MICMAC analysis; COVID-19.

DOI: 10.1504/IJMIE.2023.133216

International Journal of Management in Education, 2023 Vol.17 No.5, pp.501 - 519

Received: 03 May 2022
Accepted: 01 Nov 2022
Published online: 01 Sep 2023 *

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